You should not have to ask six doctors what they still owe.
MedReport gives the practice one list of every report outstanding, who it belongs to, what stage it is at, and how long it has been sitting. The chasing stops being a person's job.
The screen a practice manageractually opens.
Sorted by age, filtered by doctor, ward or report type. Every row is a document the practice owes somebody, and every row has an owner.
Outstanding reports
- M. Ndlovu2d 04hDischarge summary · Dr A. PillayAwaiting signature
- P. Adams1d 06hMedical certificate · Dr N. SitholeAwaiting signature
- R. Fourie1d 02hOperative note · Dr N. SitholeReturned for edits
- A. Botha4h 10mMedical-aid motivation · Dr A. PillayDrafted
- T. Mokoena40mWard progress note · Dr K. MeyerOwed
- S. NaidooClosedReferral letter, cardiology · Dr K. MeyerSent
| Patient | Document | Clinician | Stage | Waiting |
|---|---|---|---|---|
| M. Ndlovu | Discharge summary | Dr A. Pillay | Awaiting signature | 2d 04h |
| P. Adams | Medical certificate | Dr N. Sithole | Awaiting signature | 1d 06h |
| R. Fourie | Operative note | Dr N. Sithole | Returned for edits | 1d 02h |
| A. Botha | Medical-aid motivation | Dr A. Pillay | Drafted | 4h 10m |
| T. Mokoena | Ward progress note | Dr K. Meyer | Owed | 40m |
| S. Naidoo | Referral letter, cardiology | Dr K. Meyer | Sent | Closed |
Roles, letterheads and locums.
Staff prepare, clinicians sign
Your letterhead on every document
Locums and rotating registrars
Report types you control
Multi-site groups
Leaving is not a hostage situation
Rejected motivationsare billing days.
A motivation that comes back because the scheme wanted the PMB position stated is not a clinical problem. It is a formatting problem that costs the practice two weeks of cash. MedReport drafts motivations in the format each scheme expects and states the PMB position on the document.
“Our motivation rejections dropped because the format is right the first time. Those are billing days we were losing every month, so the value for money worked itself out inside the first quarter.”
What a practice managerasks next.
Does it work with our practice management system?
It works alongside it rather than plugged into it. There is no live API connection to GoodX, Elixir, Healthbridge or Medemass today. Patients come in from a photograph of the hospital sticker, from the export your system already produces, or from the desktop uploader watching a folder, so nothing is captured twice.
How long does onboarding take?
A practice of up to eight doctors is usually live within a week: the integration connected, clinicians verified against the HPCSA register, and one short session per doctor.
Do practice staff need their own logins?
Yes, and they should have them. Staff logins are unlimited, so everyone who prepares or chases a document is doing it under their own name.
What if a doctor leaves?
Remove their access and it ends that day. Their signed records stay with the practice, sealed and exportable.
Who is the responsible party under POPIA?
The practice. MedReport is the operator. The data processing agreement sets that out, and it forms part of the subscriber agreement. If your legal team wants to read it before the demo, ask and we will send it.
Can we start with two doctors first?
Yes, and most practices do. Start with the two who produce the most documents, then add the rest once the queue is part of the routine.
Bring one week of your practice's outstanding reports to the call.
We will build your queue on the call and you will see, on your own patients, what is sitting where.